Course 4 Details and Books

Course Description

This course will improve your analysis skills for developing project initiatives.  Selecting a good project involves determining project objectives, defining quantifiable goals, describing its value, exploring its return on investment in terms of cost and impact, and anticipating the risks.  Special emphasis will be on developing these skills for the healthcare arena, as well as how they can be best utilized within the structure of the VA.

Course Objectives:

  • understand how to properly define a project and its objectives
  • learn how measurement tools can assist in determining accurate project objectives and quantifiable goals
  • learn how to define pros and cons of pursuing a project
  • learning how to measure a project’s value from multiple points of view
  • become comfortable with discussing a project’s return on investment (value in relation to improvement)
  • be introduced to the concepts of risk analysis
  • understand how to use multiple types of analysis as part of a robust decision making process for project analysis
  • become aware of how to integrate a project with goals on multiple levels  (department, facility, VISN, national)


Conducting Health Outcomes Research – Author: Robert L. Kane, David M. Radosevich, Publisher: Jones & Bartlett Learning, ISBN:978-0-7637-8677-9

Show Me the Money: How to Determine ROI in People, Projects, and Programs – Author: Jack J. Phillips, Patricia Pulliam Phillips, Publisher: Berrett-Koehler Publishers, Inc., ISBN:978-1-57675-399-6

(an electronic copy of this book is available from Skillsoft Book: for VA employees)

How to Measure Anything: Finding the value of “Intangibles” in Business – Author: Douglas W. Hubbard, Publisher: Wiley & Sons, ISBN: 978-0-470-53939-2 (an electronic copy of this book is available from Skillsoft Book: for VA employees)