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  1. How do I cancel a course registration and what are the refund policies?
  2. What are the technical requirements for the certificate?
  3. What is the time commitment for the course?
  4. Who do I contact if I have questions or problems with the certificate program?
  5. What is the delivery format of the courses?
  6. How do I obtain textbooks for my courses?
  7. How am I graded?
  8. Can I take courses in the certificate program without earning the full certificate?
  9. What is a "non-credit" certificate?
  10. What are the credentials of the instructor(s) in this certificate program?
  11. What is your vendor information?


  1. How do I cancel a course registration and what are the refund policies?

    You may cancel your registration prior to the starting date of each course by submitting your request in writing to at katie.obst@methodistcollege.edu You will be refunded the course cost minus a $35 processing fee. No refunds will be given after the start date of a course.

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  2. What are the technical requirements for the certificate?

    Students in the certificate program will need regular access to the Internet, as well as access to Microsoft Office (MS-Word, MS- Excel, and MS-PowerPoint) software.

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  3. What is the time commitment for a course?

    Each course will require at least six hours of time per week. You will need to budget time to: complete the required reading, watch a narrated presentation, review any supplemental reading and/or websites, participate in the discussion board, and complete a homework  assignment.  Your exact time commitment will be dependent upon your previous experience and your ability to comprehend the course materials.

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  4. Who do I contact if I have questions or problems with the certificate program?

    If you have questions or issues, you should contact Katie Obst at NMC. 

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  5. What is the delivery format of the courses?

    All courses will be taught online using a mix of asynchronous and synchronous approaches. This means that some course content will be recorded at one point in time but delivered at a later date/time, while some content will be delivered in real time or ‘as it happens.’ An example of asynchronous course delivery is a pre-recorded lecture or previously developed PowerPoint presentation. An example of synchronous course delivery is a group conference call.

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  6. How do I obtain textbooks for my courses?

    You are responsible for obtaining all textbooks.  Textbook information is listed in the course description area of the website. 

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  7. How am I graded?

    Students will be graded based upon their demonstrated understanding and application of course material. Course material includes, but is not limited to, readings, homework, and group participation.

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  8. Can I take courses in the certificate program without earning the full certificate?

    Since each course builds upon the prior one, courses must be taken in order.  If you do not complete the fourth course, you will not earn a certificate.

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  9. What is a "non-credit" certificate?

    Non-credit certificates, such as the Healthcare Analytics Certificate Program (HACP), do not count toward an academic diploma of any kind. The HACP is a standalone offering.

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  10. What are the credentials of the instructor(s) in this certificate program?

    Course instructor(s) have advanced education, real world industry-specific experience in applying course concepts, and online teaching experience.

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  11. What is your vendor information?

    For course payments, your facility potentially will need to know our vendor information:

    Vendor's name: Nebraska Methodist College; The Josie Harper Campus
    Address:  720 N. 87th street, Omaha, NE 68114
    Vendors TIN:  47-0724387
    DUNS number:  825771496
    Phone:  402-354-7137
    Fax:  402-354-7090

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